Privacy Policy

Updated at 2025-12-02

MikroBilling (we, our, or us) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information.

This Policy applies to our website (and subdomains) and our mobile app. By using the Service, you agree to our collection, storage, use, and disclosure of your information as described here and in our Terms of Service.

Definitions and key terms

  • Cookie: small data saved by your browser for analytics, preferences, login state.
  • Customer: the company/person using MikroBilling to manage their users.
  • Device: any Internet-connected device used to access the Service.
  • IP address: network address that can indicate approximate location.
  • Device or Other IDs: FCM token, installation/instance IDs, Android ID (if used), IP, device model/OS.
  • Personal Data: any info that can identify a person.
  • Service: MikroBilling website/app and related services.
  • Website: https://www.mikrobilling.com
  • You: a person or entity using the Services.

What Information Do We Collect?

  • Name / Username
  • Phone Numbers
  • Email Addresses
  • Mailing Addresses
  • Password
  • Device & Technical: IP address, device model/OS/app version, network info, FCM token, device/other IDs, usage logs, crash/diagnostic data.
  • Payment-related metadata (amount, invoice code/ID, currency, timestamps) when you pay via our gateway; we do not store full card/bank details.

Optional (only if you grant permission): Photos/files you choose to upload.

How Do We Use The Information?

  • Provide and improve the app/website and personalize experience
  • Support, security, fraud/abuse prevention
  • Push notifications (using FCM token)
  • Crash/diagnostic analysis to improve stability
  • Process payments and show invoices/receipts
  • Service communications (with opt-out where applicable)

Sharing

We do not sell personal data. We share only with service providers for functionality, e.g., Firebase/Google (Messaging, Crashlytics), payment gateway (e.g., SSLCommerz), backend/API hosting, sockets, analytics/diagnostics (if enabled), and as required by law/security.

Retention

We keep data as long as needed for the purposes above and legal/regulatory needs, then delete or de-identify it.

Security

We use reasonable technical/organizational measures (encryption in transit, access controls). No method is 100% secure.

Your Choices/Rights

You can access/update certain info, request deletion where applicable, disable notifications, revoke optional permissions, and opt out of marketing emails via unsubscribe links.

International transfers

Data may be processed on servers outside your country by our service providers under appropriate safeguards.

Cookies & Tracking (web)

We use cookies/similar tech for sessions, security, analytics, and site functionality. You can manage cookies in your browser; some features may not work without them.

Changes

We may update this Policy; we’ll notify you and post the revised date. Continued use means you accept the updated Policy.

Contact Us

  • Via Email: support@mikrobilling.com
  • Via this Link: https://www.facebook.com/mikrobilling