Plans and pricing

Choose a plan for your ISP.

Compare ISP plans by customer count and call center plans by staff capacity. Talk to us for a demo before you get started.

For ISP organizations Prices shown in USD No in-app purchases

ISP billing platform

How many PPPoE users will you manage?

Every plan includes all five features below. Only the number of PPPoE users differs.

Bronze

$7 / month

500 PPPoE users

  • Live traffic monitoring — Included
  • Payment reminder 24 hours before the deadline — Included
  • 35+ payment gateways — Included
  • Automatic connection ON/OFF — Included
  • Automatic invoice creation — Included

$300 one-time setup charge

Request a demo
Recommended

Silver

$10 / month

1,000 PPPoE users

  • Live traffic monitoring — Included
  • Payment reminder 24 hours before the deadline — Included
  • 35+ payment gateways — Included
  • Automatic connection ON/OFF — Included
  • Automatic invoice creation — Included

$300 one-time setup charge

Request a demo

Gold

$20 / month

2,000 PPPoE users

  • Live traffic monitoring — Included
  • Payment reminder 24 hours before the deadline — Included
  • 35+ payment gateways — Included
  • Automatic connection ON/OFF — Included
  • Automatic invoice creation — Included

$300 one-time setup charge

Request a demo

Platinum

Negotiable

2,000+ PPPoE users

  • Live traffic monitoring — Included
  • Payment reminder 24 hours before the deadline — Included
  • 35+ payment gateways — Included
  • Automatic connection ON/OFF — Included
  • Automatic invoice creation — Included

Negotiable one-time setup charge

Request a demo

Prices are shown in USD. Taxes, local service terms and implementation scope may vary by organization.

Prices cover your organization’s web service

These plans are for MikroBilling’s web service provided to ISP organizations. Authorized staff use MY ISP Workplace on iOS and Android for free. The app has no subscriptions, payments, paid content, plan upgrades or purchase links.

Before you start

What you need for setup

Have these details and documents ready to set up the service for your organization.

MikroTik router public IP

Your organization must have public IP access to its MikroTik router.

Trade license and bank account

A valid trade license and a company bank account matching the licensed company name are required.

Business documents

Provide a TIN certificate and any other documents required by applicable government policy.

Call center

How many employees need to be online together?

Choose a plan by the number of agents that can be online at the same time. The fee is paid once a year, rather than monthly, and is non-refundable.

Single Channel

$59 / year

1 agent online at a time

  • Phone, iOS and Android devices — Included
  • Call queues — Not included
  • Call reports — Included
  • Ring groups — Not included
  • Digital receptionist — Included

Dual Channel

$99 / year

2 agents online at a time

  • Phone, iOS and Android devices — Included
  • Call queues — Included
  • Call reports — Included
  • Ring groups — Included
  • Digital receptionist — Included
Recommended

4 Channel

$190 / year

4 agents online at a time

  • Phone, iOS and Android devices — Included
  • Call queues — Included
  • Call reports — Included
  • Ring groups — Included
  • Digital receptionist — Included

8 Channel

$290 / year

8 agents online at a time

  • Phone, iOS and Android devices — Included
  • Call queues — Included
  • Call reports — Included
  • Ring groups — Included
  • Digital receptionist — Included

Contact us for a demo and to arrange service. The iOS and Android apps have no trials, subscriptions or purchases. Service availability depends on available calling channels.

Pricing questions

Useful details before you choose.

Answers about payment reminders, setup fees, app access and call center availability.

When is the payment reminder sent?

Internet customers receive a notification 24 hours before the payment deadline. It alerts them to pay before a missed payment leads to their connection being turned off.

Do employees buy a plan inside MY ISP Workplace?

No. MY ISP Workplace is free for authorized staff users of a MikroBilling organization. It does not sell subscriptions, upgrades or paid digital content inside the app.

Is the setup charge recurring?

No. The listed $300 charge for Bronze, Silver and Gold is a one-time setup charge. Platinum setup pricing is negotiated for the organization.

When should an ISP choose Platinum?

Talk to us about Platinum if you have more than 2,000 PPPoE users or need to agree a separate service scope.

Are call center channels always available?

Availability depends on the calling channels and implementation conditions available for the organization. Contact the MikroBilling team for confirmation.

Need help choosing the right capacity?

Tell us your customer count, current MikroTik setup and call center needs. We will help you choose a plan.

Email the MikroBilling team