Bills, customers and everyday ISP work
MikroBilling is billing and operations software for ISPs using MikroTik networks. It helps teams manage recurring bills, customer records, network information, collections, service tickets and work through mobile apps.
Our goal is to keep the details ISP owners, office staff and field employees need together. This reduces the work of matching separate records and makes it easier to focus on customer service.
Why we built MY ISP
When an internet connection feels slow, customers turn to their ISP for help. Understanding the cause may require connection usage, package speed and device information. Sometimes the full package speed is already in use; sometimes a local device is affecting the experience.
MY ISP lets customers view uptime, total downloads and uploads, package information and relevant device details. Customers and support staff can use the same information to discuss the issue. MY ISP Workplace helps authorized employees manage duty, service tickets and field tasks.
What it helps you do
- Review bills, customer records and daily tasks together
- Let customers view their own connection and account details in MY ISP
- Manage employee duty and field tasks in MY ISP Workplace
- Use the service in English and Bangla
- Connect payment methods and other services needed for ISP work
Registered in Bangladesh
MikroBilling maintains its service in Bangladesh under Trade License Book Number “Kha” – 111900, Issue Serial 243, Ward No. 51, Gazipur – 1712. Taxpayer’s Identification Number (TIN): 230757617330.
Talk to our team
Questions, product feedback and suggestions are welcome. Email support@mikrobilling.com or send a message through the MikroBilling Facebook page.